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Customer Support
Whether it's communications networks or systems support, SwitchWorks offers a full line of services with every system delivered.
Customer Support Plans can include:
7 day x 24 hour a day on-call support
Service on-site within committed response time
Repair and replacement of hardware
Spare pool equipment management and dispatching
Resolution of any issues related to software, hardware or communications
All support and service call updates for SwitchWorks customer support initiatives will be published online!
Planning after hours, or wish to expedite your service requests? Initiate your call online.
Contact SwitchWorks at sales@switchworks.com for your account password to access our online call tracking system and keep up to date with the progress of your service call.
Are you missing a qualified team to support your organization?
We also offer support for existing systems. Contact SwitchWorks today at sales@switchworks.com and let us know how we can be of service.
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